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Terms and Conditions

Terms and Conditions for Freestyle On-demand and Ignite/Elevate Subscriptions.
Effective Date: 1 January 2025


1. Introduction
Welcome to our service platform. By subscribing to or using the Freestyle On-demand and Ignite/Elevate Subscriptions, you agree to abide by these terms and conditions. Please read them carefully.
2. Services Provided

  • Freestyle: On-demand business strategy, design/branding, and creative work on a per-project basis.

  • Ignite: Unlimited project submissions, one at a time, with a standard turnaround time of 2-3 business days (pending evaluation and complexity of projects). 3rd-party services come at additional cost.

  • Elevate: Unlimited project submissions, up to three simultaneous projects, with a standard turnaround time of 2-3 business days (pending evaluation and complexity of projects). 3rd-party services come at additional cost.

3. Subscription Fees

  • Freestyle: Billed per project based on hourly rates or project packages.

  • Ignite: $999 per month, billed monthly.

  • Elevate: $2,499 per month, billed monthly.

4. Payment Terms

  • Payments are due in advance of service provision.

  • For the Freestyle, payment is due upon acceptance of the project proposal.

  • For subscriptions, payment will be automatically charged to the provided payment method on a recurring monthly basis.

  • Late payments may result in suspension or termination of services.

5. Cancellation and Refunds

  • Freestyle: Projects can be cancelled before commencement with no charge. Once work has started, no refunds will be issued.

  • Ignite/Elevate: Subscriptions can be cancelled at any time. Cancellation will take effect at the end of the current billing cycle. No refunds for partial months.

6. Revisions

  • Freestyle: Includes a specified number of revisions per project. Additional revisions may incur extra charges.

  • Ignite/Elevate: Unlimited revisions are included within the scope of the original project request.

7. Project Submission and Turnaround

  • Projects must be submitted through the designated project submission template or via email.

  • Turnaround times are estimates and may vary based on project complexity and current workload.

  • Ignite: One active project at a time.

  • Elevate: Up to three active projects simultaneously.

8. Client Responsibilities

  • Provide clear and detailed project briefs.

  • Respond to requests for information or feedback promptly.

  • Ensure timely approval of deliverables to maintain project timelines.

9. Intellectual Property

  • Upon full payment, the client receives ownership rights to the final deliverables.

  • The service provider retains the right to showcase completed projects in their portfolio unless a non-disclosure agreement (NDA) is in place.

10. Confidentiality

  • Both parties agree to maintain the confidentiality of proprietary information.

  • NDAs can be signed upon request for sensitive projects.

11. Limitation of Liability

  • The service provider is not liable for any indirect, incidental, or consequential damages arising from the use of services.

  • Maximum liability is limited to the amount paid by the client for the service in question.

12. Amendments

  • These terms and conditions may be updated periodically. Clients will be notified of significant changes.

  • Continued use of the services after such changes will constitute acceptance of the new terms.

13. Governing Law

  • These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which the service provider operates.

14. Contact Information
For any questions or concerns regarding these terms and conditions, please contact us at:

 
By subscribing to or using our Freestyle On-demand or Ignite/Elevate Subscriptions, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.

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